National Security Inspectorate Sentinel House, 5 Reform Road, Maidenhead, SL6 8BY E: nsi @nsi.org.uk | W: nsi.org.uk Page 1 of 19 © NSI 2020 D ate : 28 October 2020 To: All N SI Guarding Gold and Guarding Silver approve d companies and applicants TECHNICAL BULLETIN No: 0055 Publication of BS 8406:2020 – Code of practice for the p rovision of event stewarding BS 8406 was published on the 31st August 2020 and is available from the BSI or NSI as an individual purchase or via the NSI approved company Standards on Subscription service . Implementation timescale for applicant companies New applicant companies will be audited against BS 8406:2020 with immediate effect and any Improvement Needs recorded against clauses of the Standard will have to be satisfactorily addressed before approval can be granted. Where an application for approval was already in progress with the NSI before the date of this Technical Bulletin, then the approval will continue to progress against the appropriate standards . Implementation timescale for existing approved companies Existing NSI approved companies will be required by NSI to be compliant with BS 8406:2020 by the 31 st March 2021. Text colour schemes within this document The following text colour schemes are used within this document. Where the actual wording of the Standard is quoted, it is reproduced in bold text. Where wording of the Standard has been added, this is reproduced in Green . Where wording of the Standard has been changed, this is reproduced in Blue. Where it is considered relevant, further clarification is included in italics . Technical Bulletin No: 0055 Page 2 of 19 © NSI 2020 0 Introduction This Brit ish Standard details the ways in which an organization manages the service provision of event stewarding. It is intended to be applied in conjunction with BS 10800. Although this British Standard is aimed at organizations that provide event stewarding ser vices on a contracted basis, its provisions and guidelines could be equally applicable to those companies operating an in – house service provision. This introduction is a new addition and refers to the service provision of event stewarding to be applied in conjunction with BS 10800 . 1 Scope This British Standard gives recommendations for the infrastructure, staffing, training , operation and management of organizations providing stewarding, including the support of safety at events. This British Standard is not applicable to locally organized community events; however, it can be used as guidance for organizers or suppliers. Reference to indoor or outdoor events has been removed . The clause ha s been reworded to be more focu sed on safety at events . The clause stating that the British Standard is not applicable to loc ally organized community events is new . 2 Normative references The following documents are referred to in the text in such a way that some or all of their content constitutes provisions of this document1). For dated references, only the edition cited applies. For undated references, the latest edition of the reference d document (including any amendments) applies. BS 7858, Screening of individuals working in a secure environment – Code of practice BS 10800:2020, Provision of security services – Code of practice This clause is a new addition to include reference to BS 7858 and BS 10800. 3 Terms and definitions This clause was BS 8406:2009 Clause 2. Technical Bulletin No: 0055 Page 3 of 19 © NSI 2020 3.1 client individual or company that employs an organization to carry out the stewarding and crowd safety at an event The term’ customer ’ has been replaced by the term ‘cli ent’. 3.2 control point location where operational procedures are monitored and/or managed The term ‘control room’ has been replace by the term ‘control point’. 3.5 organization company, local authority, service provider , institution or individual providing event stewarding and crowd safety This clause includes a change of terminology and replaces BS 8406:2009 Clause 2.6 . 3.6 site location where an event is taking place This d efinition has been simplified and replaces BS 8406:2009 Clause 2.7. 4 The organization – Infrastructure and management This is a new clause replaces BS 8406:2009 Clau se 3 . 4.1 Structure The organization should follow the recommendations given in BS 10800:2020, 8.2. This clause states a change of requirement and replaces BS 8406:2009 Clause 3.1. 4.2 Finances The organization should follow the recommendations given in BS 10800:2020, 7.2. a This clause is a new addition. Technical Bulletin No: 0055 Page 4 of 19 © NSI 2020 4.3 Insurance The organization should follow the recommendations given in BS 10800:2020, 7.3. This clause states a change of requirement and replaces BS 8406:2009 Clause 3.2. 4.4 Premises The organization should follow the recommendations given in BS 10800:2020, 7.4. This clause states a change of requirement and replaces BS 8406:2009 Clause 3.3. 4.5 Policy The organization should follow the recommendations given in BS 10800:2020, 5.2. NOTE The organization could consider its provision of service delivery, e.g. health and safety, training, safeguarding, and aim to be able to evidence the implementation of th ose policies, as appropriate. This clause details a change of requirement and replaces BS 8406:2009 Clause 3.1 . 4.6 Contract records The organization should follow the recommendations given in BS 10800:2020, 7.11. NOTE 1 BS 10800:2020 , 7.11 covers crea ting, updating and maintaining documented information, and also records and record keeping. Copies of records relating to the contractual agreement between the client and the organization should be retained in a client file. Records relating to the following should be maintained for seven years: a) contracts; b) staffing levels; c) policies, e.g. health and safety policy, crowd safety policy; d) risk assessments; e) training; f) minutes of client and organization meeting s; g) operational plan/method statement; h) details of any incidents and accident reports; i) complaints; and j) event logs. Insurance schedules should be retained for a minimum of six years. Technical Bulletin No: 0055 Page 5 of 19 © NSI 2020 NOTE 2 Records can be maintained either in hard copy or electronically. This clause details a change of requirement and replaces BS 8406:2009 Clause 5. 4.7 Sale of services The organization should follow the recommendations given in BS 10800:2020, 8.3 and 8.7. NOTE BS 10800:2020 , 8.3 has five sub – clauses which cover contacting potential clients, the type of information that is to be supplied to potential clients, conducting a pre – quotation survey, producing quotations, and contracts. BS 10800:2020 , 8.7 covers the use of sub – contractors and bought – in – labour. This clause details a change of requirement and replaces BS 8406:2009 Clause 3 .4. 5 Staffing and resourcing This is a ne w clause which replaces BS 8406:2009 Clau se 8. 5.1 Selection The organization should implement a risk – based selection process which includes an interview. Individuals should be assessed for their: a) ability to carry out the services required; b) aptitude and demeanour; c) communication skills; and d) relevant experience and qualifications. This clause details a change of requirement and replaces BS 8406:2009 Clause 8.1. 5.2 Screening Personal docu mentation, including right to work checks (selected from originals of birth certificate, driving licence, passport, service records, utility bills), should be examined to establish authenticity and confirm identity and permanent address. The organization should inform individuals undergoing pre – employment enquiries that any documents presented to establish identity and proof of residence might be checked to detect and deter identity theft and fraud. The organization should also inform the individual that any identity documents that appear to be forgeries will be reported to the relevant authority. Technical Bulletin No: 0055 Page 6 of 19 © NSI 2020 NOTE 1 It is widely accepted that events stewarding is a wide – ranging discipline and can encompass types of events that can range from relatively small community – based events to highly complex events that command attention from a global audience. The organization should decide the level(s) of screening to be applied to the individual for the event. NOTE 2 In accordance with BS 10800:2020 , 7.1, organizations can apply a derogation from the requirements of BS 7858 and use a tiered approach to screening. NOTE 3 For further information regarding right to work, see www.gov.uk/check – job – applicant – right – to – work and www.gov.uk/government/publications/acceptable – right – to – work – documents – an – employers – guide . The selected screening level chosen should be risk – based and proportionate to the determined risk(s) and should aim, as far as practicable, to mitigate that risk. Th e level of risk in the intended employment should be evaluated and documented to confirm it is in accordance with the required screening level. The organization should decide which level of screening is required in accordance with a) to d). a) Level 1: Verification of identity and address, along with a personal recommendation from an individual known to the organization, or other equally trusted source. The organization should be able to demonstrate why the recommender’s opinion can be relied on . The organization should document its evaluation of the recommender’s suitability and integrity. This should be completed before the individual’s deployment. NOTE 4 A trusted source could be an individual or organization of good standing in the local com munity, i.e. local faith leader, or community group. b) Level 2: Verification of identity and address, and screening in accordance with BS 7858 commencing once the individual has completed one month’s service with the organization. NOTE 5 This is normall y from the end of the first completed shift. c) Level 3: Screening in accordance with BS 7858 , including conditional employment. d) Level 4: Screening in accordance with BS 7858 completed before the individual commences employment. For Level 2 to Level 4, where the individual is employed in a position that does not require a security licence, the organization should obtain a police disclosure of convictions record check, for those working under the National Police Chiefs Council (NPCC) security systems p olicy, or disclosure from the Disclosure and Barring Service (DBS) or Disclosure Scotland. The organization, when screening in accordance with BS 7858 , should not make an offer of conditional employment unless: 1) the level of risk in the intended employ ment has been evaluated and is deemed to be acceptable, and has been documented; and Technical Bulletin No: 0055 Page 7 of 19 © NSI 2020 2) preliminary checks have been completed satisfactorily. Conditional employment should end if full screening is not completed satisfactorily within the time period allo wed. The organization should make it clear to clients and other stakeholders the level of screening that is applied to stewards. Records on employment checks should be maintained in accordance with BS 7858 . NOTE 6 Attention is drawn to the relevant data protection legislation. This clause details a change of requirement and replaces BS 8406:2009 Clause 8.1. 5.3 Health The organization should follow the recommendations given in BS 10800:2020, Annex A. This clause is a new addition. 5.4 Terms and conditions of employment The organization should follow the recommendations given in BS 10800:2020, Annex A. This clause details a change of requirement and replaces BS 8406:2009 Clause 8.3. 5.5 Disciplinary code The organization should follow the recommendations given in BS 10800:2020, Annex A. This clause is a new addition. 5.6 Equipment and uniforms The organization should follow the recommendations given in BS 10800:2020, 7.6. The uniform should fit for purpose for the function being carried out. NOTE 1 BS 10800:2020, 7.6 has four sub – clauses which cover uniform, vehicles, use of other equipment and record keeping. NOTE 2 Attention is drawn to the Provision of Personal Protective Equipment at Work Regulations (PPE) 1992 [2]. This clause is a new addition and replaces BS 8406:2009 Clause 8.4 . Technical Bulletin No: 0055 Page 8 of 19 © NSI 2020 5.7 Identification Prior to commencement of duties at each event, all personnel should produce a primary photographic form of identification, i.e. passport, photo driving licence. All personnel involved in event stewarding duties should wear a suitable form of individual id entification that is easily visible. This clause details a change of requirement. Reference to conducting a licensable activity has been removed. This clause replaces BS 8406:2009 Clause 8.5. 5.8 Staff welfare checks The organization should have policies and procedures in place for the welfare of all employees. NOTE This might include time both on and off duty. This clause is a new addition. 5.9 Escalation procedures There should be clearly defined procedures for ma nagement follow – up to incidents, and for response and support to stewards if incidents occur. If the steward does not contact the control point at agreed times, as specified in the assignment instructions, the supervisor should be notified and a visit to the static site made or the relevant escalation procedure implemented. This clause is a new addition. 5.10 Control point The organization should establish and operate a facility for control, co – ordination and monitoring of the event. Where practicable, the control point should be sited in a location that allows a view over the main site of the event and should facilitate li nes of communication. The control point should monitor safety, including co – ordinating responses to incidents and emergencies. NOTE 1 Attention is drawn to the PSIA 2001 [ 1 ] and the HSE guide “Managing crowds safely” [ 3 ]. NOTE 2 See also the HSE event sa fety guide [ 4 ] and the SGSA Guide to safety at sports grounds [ 5 ]. Technical Bulletin No: 0055 Page 9 of 19 © NSI 2020 This clause details a change of requirement and replaces BS 8406:2009 Clause 7.4. 6 Training Thi s clause covers and replaces BS 8406:2009 Clau se 9. 6.1 General The organization should have a clearly defined and documented training policy for the scope and delivery of the service. Training should be carried out by competent, qualified training persons. Training should be provided prior to deployment and be provided by competent persons, or via e – learning, in an environment that is suitable for the purpose of training. The training environment should be equipped with all the facilities that are needed to enable the training tasks to be carried out. This clause introdu ces additions to the requirements of the training policy and for training to be conducted by qualified and experienced persons and carried out prior to deployment . This clause replaces BS 8406:2009 Clau se 9.1. 6.2 Induction training The organization should provide induction training in matters related to conditions of employment. This training should include (but not necessarily be limited to): a) company structure; b) company values, aims and mission statement (where applicable); c) pay and benefits; d) relevant company policies and procedures; and e) health and safety. Induction training should be completed before the steward is deployed. NOTE The content, timing and duration of induction training is left to the discretion of the organization. This clause introduces company structure, company values, aims and mission statement (where applicable) and pay & benefits to the requirement. This clause replaces BS 8406:2 009 Clau se 9.2. 6.3 Operational training The organization should provide training for all stewards. The level of training should be dependent on the roles, responsibilities and previous qualifications. Technical Bulletin No: 0055 Page 10 of 19 © NSI 2020 Training should cover the duties and complexities of the role being performed, and should cove r the elements of the following core subjects, as applicable: a) duties of a steward; b) health and safety; c) customer care and social skills; d) reporting procedures; e) methods of communication; f) equality and diversity; g) safeguarding vulnerab le persons; h) counter – terrorism; and i) current and emerging industry trends and risks, e.g. acid attack. When the training is complete, each trainee’s competence should be assessed and the results documented. This clause details a change of requirement and replaces BS 8406:2009 Clause 9.3. 6.4 Counter – terrorism awareness The organization should provide counter – terrorism awareness training to all employees. The training should be regularly updated and as the threat evolves. The training should include, as a minimum: a) an introduction to the terrorist threat and vulnerabil ities; b) the role of stewards in countering the terrorist threat; c) identifying and responding to suspicious behaviours; d) identifying and dealing with suspicious items; e) how to respond to a bomb threat; f) how to respond to a firearm or bladed w eapon attack; and g) how to respond to a vehicle – as – a – weapon attack. In addition, a counter – terrorism update and details of venue or event specific arrangements (e.g. local incident reporting protocols) should be included in routine briefings for steward ing personnel, e.g. prior to deployment at a new venue or the start of an event. NOTE The National Counter Terrorism Security Office (NaCTSO) has developed guidance to help organizations to brief employees on the terrorist threat and how to respond. NaCTS O also publishes other relevant guidance on protecting against terrorism, as does the Centre for the Protection of National Infrastructure (CPNI). This clause is a new addition. Technical Bulletin No: 0055 Page 11 of 19 © NSI 2020 6.5 Venue – specific training Stewards on a first deployment should be given venue – specific familiarization, including venue updates and refresher training, as required. The training should include, as a minimum: a) venue layout, including exits and first aid and fire points; b) local policies and procedures; c) reporting protocols; and d ) incident and emergency procedures. Full training records should be maintained. This clause details a change of requirement and replaces BS 8406:2009 Clause 9.4. 6.6 Role – specific training S tewards employed to perform role – specific duties should be trained to the required level of competency (a proficient standard) by competent persons, including the use of (all applicable) specialized equipment. Each trainee’s competence should be assessed a nd the results documented. Training records should be maintained. Roles that require specific training should include, but not be restricted to: a) supervisor; b) control room operative; c) front of stage pit barrier; d) response team; e) fire marshal; and f) traffic marshal. NOTE This list is not exhaustive. This clause is a new addition. 6.10 Training records All training records should be accurately recorded and regularly reviewed by the organization to ensure that appropriate training has been delivered and been properly assessed. The training records should include: a) date of delivery; b) course title; and Technical Bulletin No: 0055 Page 12 of 19 © NSI 2020 c) name of person(s) delivering the training, including their signature and that of the person(s) being trained (to confirm receipt and understanding). In the case of external delivery, the training record (certifica te, or similar) should include: 1) date of delivery; 2) course title; 3) date of expiry (where applicable); and 4) the name of the organization delivering the training and a copy retained. Where training is delivered remotely, the organization should have a means of confirming delivery and det ails of the various training elements undertaken. Records should be retained as either soft or hard copy or both. NOTE Attention is drawn to the requirements of applicable legislation and regulations regarding retention periods. This clause details a change of requirement and replaces BS 8406:2009 Clause 9.12. 7 Operational planning and documentation Change of clause title only 7.1 Event operational plan In liaison with the client, the organization should prepare, implement and manage a crow d management and stewarding operational plan/method statement, detailing how the organization is to achieve its legal and contractual obligations in accordance with the client’s event operational plan and risk assessment. This clause details a change of requirement and replaces BS 8406:2009 Clause 7.2. 7.2 Site surveys A site visit should be undertaken by the primary service provider to obtain a physical analysis of the working environment in which the services requested are to be carried out , in order to ascertain supporting information to produce an effective operational plan (see 8.2). Where a full physical site survey is not required or possible, the organization should carry out a desktop survey to meet the client’s requirements in order to create the operational plan. NOTE 1 Examples of where a desktop survey is suitable include: a) previous event; and b) relevant and recent physical site surveys. Technical Bulletin No: 0055 Page 13 of 19 © NSI 2020 The site visits should be carried out by competent personnel, ideally with the event organizer, venue manager and other organizations. NOTE 2 Historical documentation can prove useful. Information can be supplemented post visit. The following information should be obtained, where applicable. a) Client details. b) Details of site construction, set up and facilities, event schedule, existing documentation, including: 1) site or building plans; 2) risk assessments; 3) emergency procedures; and 4) s upp orting measurements. c) Details of the roles and responsibilities of the organization, including structure, management, supervision and staffing levels. d) Details of what functions the organization is to carry out over a specified time period. e) Details of all organizations working at the event, including process for communication between them and how to continuously access and provide updated information relating to the event. f) Details of licensing requirements for the site, premises licence(s )/temporary event notice, including, where appropriate: 1) designated premises supervisor(s) (DPS); 2) noise levels; 3) traffic management; 4) overall and sectional capacities; 5) temporary structures; and 6) security levels. g) Details of event load in, or build and break procedures, including site safety rules and policies. h) Details of location and functionality of service points, e.g. accreditation, box office, sales outlets, information, medical and welfare facilities. i) Details of access controls and internal/external circulation routes for suppliers, service providers, p ublic, performers, and emergency services. j) Details of staff welfare, briefing and logistic areas. k) Details of cleaning protocols and site maintenance. Technical Bulletin No: 0055 Page 14 of 19 © NSI 2020 l) For both public and staff, details of location, access to and operating times of car parks and transport facilities, camp sites, additional entertainment, specialized artist engagement, specialized activities. m) Details of public arrival, admission procedures and policies, including: 1) disability access; 2) special needs requirements; 3) meth od of ingress; 4) entrance process; 5) gate locations and loading procedures; and 6) profile of audience and expected attendance. n) Details of queuing capacities at main entrances and at each unique service or entrance point site – wide. o) Details of lighting, power and IT facilities. p) Details of testing procedures and use of communications and technical equipment before and during the event. q) Details of crime reduction strategy, escalation processes, risk assessments and data control procedures. r) Details of site communications, including control room set up and protocol, command and control procedures, and emergency procedures. s) Details of artist, audience, cultural and environmental influences. t) Details of barrier and fencing requiremen ts to facilitate safety and integrity of site, including release and escape routes. u) Details of site egress and departure procedures, including: 1) exit gates and routes; 2) monitoring and managing crowd capacity, density and flow; 3) car parking; 4) traffic management; 5) provision of public transport; and 6) temporary accommodation procedures, i.e. camping. NOTE 3 The multiple destination points of the departing crowd need to be taken into account as egress and departure might require additional crowd management and queueing procedures. v) Details of offsite factors including, but not restricted to, environment, local residents, nearby businesses and other public activities. NOTE 4 This list is not exhaustive. Technical Bulletin No: 0055 Page 15 of 19 © NSI 2020 This clause introduces more detailed requirements and replaces BS 8406:2009 Clause 4. 7.3 Risk assessments The organization should carry out documented risk assessments in accordance with the contractual o bligations and operational plan. The risk assessments should be accessible and available at all times. Risk assessments should be conducted by a competent person(s) prior to the event and be kept under review throughout the whole event period. NOTE 1 Potential hazards can be created by, for example: a) the weather; b) crowd dynamics; c) unsafe structures; d) any unexpected change in circumstances at or near the event; e) physical security risks; and f) threat level. NOTE 2 Within the context of crowd safety, risk assessment is the process of identifying hazards and assessing the risk of harm or loss threatened by a hazard, considering the likelihood and severity. The principal steps to risk assessment are as follows: a) identify the various hazards associated with the site and/or event’s activities; b) identify those people who are at risk, who might be harmed and how; c) evaluate the risks and decide if the existing precautions are adequate or can be improved; d) record all findings, recommendations and remedial actions implemented; and e) review the assessment and revise as necessary. NOTE 3 Guidance on screening and risk assessment of stewards is given in 5.2. This clause details new /changed guidance and what might also be considered for inclusion within the risk assessment. This clause replaces BS 8406:2009 Clause 6 . 8 Operational delivery This clause is an enhancement and extension of information contained in Clause 7 and replaces BS 8406:2009 Clause 7 . Technical Bulletin No: 0055 Page 16 of 19 © NSI 2020 8.1 General Based upon the site survey and risk assessment, and in liaison with the client, the organization should prepare, implement and manage an operational and contingency plan detailing how it achieves its legal and contractual obligations. The reference to liaising with the emergency services has been removed. This clause replaces BS 8406:2009 Clause 7.1. 8.2 Content of the operational plan The content of an operational plan should reflect the size, duration and complexity of an event and include, as applicable: a) an introduction and overview with reference to the site survey (see 7.2 ) and the statement of i ntent, documentation and data handling; b) details of the client and contract; c) details of premises licence/temporary event notice and designated premises supervisor (DPS); NOTE 1 Attention is drawn to the Licensing Act 2003 [7]. d) a directory of org anizations and their roles and responsibilities; e) organizational information; NOTE 2 Organizational information is specific to the organization(s) and could include insurance, health and safety, training, off – site contacts. f) the operational structur e of the organization and dynamic deployment schedule(s), including use of other labour providers, on – site contacts, communications and control room functionality; g) the nature and type of event and the profile of attendees; h) event risks, including th reat assessment, counter – terrorism measures, vulnerability and mitigation, risk reduction measures and risk assessment for stewarding staff; i) details of briefing, induction and welfare throughout the event; j) build and break information, including access control, site safety rules, communications, delivery process, public interface and shift handover; k) arrival information (staff, public, and other), including transport, walkway and queue management, diversion plans, entrance designs and capacities; l) details of mapping arrival and ingress rates and capacities; m) event information, including: 1) infr astructure; Technical Bulletin No: 0055 Page 17 of 19 © NSI 2020 2) ticketing; 3) accreditation; 4) conditions of entry; 5) lost and found; 6) information points; 7) missing persons procedures; 8) crime reporting; 9) incident recording; 10) medical points; 11) facilities; 12 concessions; 13) ent rance and exit points; and 14) disability access across the site; n) details of the event’s security functions, including: 1) drugs policy; 2) prohibited items; 3) search procedures; 4) e jection procedures; and 5) rime reduction strategy and reporting crime; o) details of temporary accommodation facilities, e.g. staff and public campsites, including safety, location, welfare checks and clearance; p) details of additional entertainment, concessions, including alcohol and refreshments; q) details of zonal and str uctural capacity management and procedures, specialized functionality, including front of house and back of house functionality, hospitality areas, daily closure procedures; r) details of police and emergency services liaison procedures, including: 1) co ordination of agencies and actions in emergencies; 2) communications; 3) rendezvous point(s); 4) alert states; and 5) coded messages; s) details of egress, routes, procedures and checks. NOTE 3 Locally organized community events, such as school fetes , would require much less detail but could follow similar principles. Technical Bulletin No: 0055 Page 18 of 19 © NSI 2020 The stewarding operational plan should dovetail with the overall event plan owned by the organizer. This clause introduces more detailed requirements an d replaces BS 8406:2009 Clause 7 .2 . 8.3 Event contingency plan The content of a contingency plan should reflect the size, duration and complexity of an event and should include, as applicable: a) liaison with other agencies; b) the role of the emergency liaison team; c) assessment(s) of any risk; d) alert and emergency procedures; e) priorities in terms of allocating resource; and f) plans for a return to normality. NOTE This list is not exhaustive. In addition to the event contingency plan, the organization should h ave its own contingency plan relating to its own service delivery, e.g. staffing levels, uniforms and other equipment, travel arrangements, sickness. A mended wording and addition of details of the contingency plan relating to service delivery . This clause replaces BS 8406:2009 Clause 7.3. 8.4 Event briefing Stewards should be briefed on their general and specific site duties so that they are familiar with their roles and responsibilities. Briefings should be fully documented and be available to each steward Stewards should be made aware of the nature of the event and the type of crowd expected to attend, including potential risks and control measures. This clause is a new addition. 8.5 Co ntract performance monitoring The organization should follow the recommendations given in BS 10800:2020, 9.2. This clause is a new addition. Technical Bulletin No: 0055 Page 19 of 19 © NSI 2020 8.6 Post event After an event has taken place, a debrief should be held between the organization, the client and other stakeholders to review performance and other relevant matters. Further meetings may be held and the discussions and outcomes from all debrief meetings s hould be minuted, agreed between all relevant stakeholders and meeting records retained for seven years. NOTE The debrief meeting does not have to be in person. This clause is a new addition. Annex A (informative) Relevant vocational qualifications The T able of Qualifications has been removed from Annex A.