A summary of the changed sections within SSQS 101 Issue 9. Note: The below list is not exhaustive, with grammatical changes, updates to current standards or the removal of obsolete standards not being included. Clause Mod type Details Clause 5.3 Changed Detailed assignment of responsibilities, especially in small organisations, related to security systems. Clause 5.3 (3) Addition Screening Controller responsibilities now required to be assigned point (3). Clause 7.1.2 Changed Stricter screening requirements for subcontractors updated and ID card requirements clarified. Clause 7.1.4 Addition Allowance for use of virtual office in line with OP2-085. Clause 7.2 Changed Emphasis on verifying staff competence in subcontractors through documented processes and regular reviews. Clause 7.5.3 New Expanded electronic document control requirements, including traceability for customer-signed docs. Clause 8.1 Changed Clarified documentation requirements for contracts, competence and system design verification. Clause 8.2 Changed Strengthened complaint management process, including root cause analysis and documented actions. Clause 8.2.2 Addition Strengthened requirements regarding selling codes of ethics and complaint handling arising from breaches. Clause 8.3.2 (g) Addition Agreed deviations point added pointing to the approval criteria. Clause 8.3.4 Addition Additional requirements added related to design controls. Clause 8.3.5 Addition Additional requirements added related to design outputs. Clause 8.3.6 Addition Additional requirements added related to design changes. Clause 8.5.3 Addition Clarified that NSI approval certificates and URNs are considered as customer property. Clause 8.5.5 Addition Strengthened requirements for post-delivery activities. Clause 9.2 Additional Strengthened requirements for internal audits.