IMPORTANT UPDATE: MINIMISING ALARM SIGNAL REJECTIONS VIA ECHO
This circular provides important updates on minimizing alarm signal rejections via ECHO, including key guidance and recommendations to improve alarm signal transfer success rates. It emphasizes the importance of addressing common issues to enhance efficiency in alarm data handling.
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The ECHO Bulletin for December 2024 addresses the improvement of success rates in alarm signal transfers requesting police response. It highlights that while ECHO supports 13 police forces and reduces response times by 1 to 4 minutes for approximately 70,000 annual alarm signals, about 10% are rejected due to data mismatches. The bulletin emphasizes the importance of accurate URN records and provides recommended actions for installers to prevent mismatches, ensuring successful acceptance of alarm signals by police forces.
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