Release of the ‘National Police Chiefs’ Council (NPCC) Police Operational Advice and Security Industry Requirements for Response to Security Systems’ 2025

The NPCC has released updated requirements for response to security systems in 2025, which apply to all installers and ARCs in England, Wales, and Northern Ireland. Key updates include increased documentation robustness, clearer compliance expectations, and revisions to appendices reflecting best practices in the security industry.

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UPDATE TO NSI REGULATIONS

This circular letter informs NSI Approved Companies and applicants about the recent updates to the NSI Regulations, specifically regarding the withdrawal of NSI approval for providing false information. It emphasizes the importance of accessing the updated regulations and encourages recipients to reach out with any questions.

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MANDATORY REQUIREMENTS FOR URN HANDLING

This circular letter outlines mandatory requirements for URN handling to improve ECHO call handling efficiency and accuracy. NSI approved companies are required to comply with the specifications detailed in Technical Bulletin TB 0069 to ensure operational integrity.

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Gold Quality Schedule

The circular introduces the updated Gold Quality Schedule, emphasizing the importance of compliance with new quality assurance standards. Training will be provided to ensure all staff are equipped to meet these updated requirements.

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NSI Technical Bulletin 0038 – Door Supervision Services

This circular informs NSI Guarding Gold and Silver approved companies about the issuance of NSI Technical Bulletin 0038, which provides guidance on the implementation of BS 7960:2016 for door supervision services. Companies are advised to upgrade to the new standard by September 2017.

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